DX Digest: Mark Grannan on Core Services Architecture #DXS15

DX Digest: Mark Grannan on Core Services Architecture #DXS15

In a comment responding to Part 1 of my conversation with Forrester analyst Mark Grannan, Arjan van Rooijen, the chief evangelist with customer experience management platform provider SDL, said, “I strongly believe practitioners need to transform their practices to meet the demands of a digital era.” Technology

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